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Post-Surgical Follow-Up: What Referring Veterinarians Need to Know

Post-Surgical Follow-Up: What Referring Veterinarians Need to Know

Best Practices

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Learn 11 essential post-surgical follow-up tips every referring veterinarian should know to support recovery and improve patient outcomes

By 

Sustainable Vet Group

Updated on

April 1, 2025

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The role of a referring veterinarian doesn't end when the surgery is done. In fact, the period after surgery is one of the most important times for the patient's recovery, and smooth communication between the surgical team and the referring vet is crucial.

After the specialist performs the procedure, the referring veterinarian often monitors the patient's healing, manages medications, and supports the client with follow-up care. Without clear updates and guidance, this handoff can lead to confusion, missed issues, or delayed treatment. That's why having a structured follow-up plan is just as important as the surgery itself.

In this guide, we'll cover the essentials every referring veterinarian should know—from discharge instructions and signs of complications to rehabilitation, recheck timelines, and when to contact the surgeon. A well-informed follow-up can greatly improve patient outcomes.

TL;DR – Quick Takeaways for Busy Vets

  • Review discharge summaries carefully to understand meds, timelines, and red flags.
  • Clarify roles for follow-up tasks like rechecks and suture removal.
  • Coordinate care with the surgeon when adjusting rehab, meds, or diagnostics.
  • Reinforce instructions with simple handouts or digital notes.
  • Plan rechecks based on surgery type and healing stages.
  • Monitor for complications and train your team to spot early signs.
  • Re-refer quickly if there are signs of implant issues, wound breakdown, or infection.
  • Guide long-term care with lifestyle tips and mobility advice.
  • Follow up within 24–48 hours to reassure clients.
  • Respond promptly to owner concerns to prevent escalation.
  • Use SOPs and templates to keep communication clear and consistent.

1. Review and Understand the Surgeon’s Discharge Summary

Reading the surgeon’s discharge summary carefully is the first and most important step in providing effective follow-up care. This document contains key details about the surgery, recovery expectations, and the next steps for the referring veterinarian. Skimming or missing parts of the summary can lead to medication errors, delayed care, or overlooked signs of complications.

Examine the list of prescribed medications closely, noting the dosage and duration. Pay attention to any notes about potential complications the surgeon is concerned about, such as infection, swelling, or implant-related issues. The summary should also provide a clear timeline for recheck appointments, radiographs, suture removal, or physical therapy.

If anything in the notes is unclear, don’t wait—contact the surgeon before the pet’s follow-up visit. It’s better to clarify early than to risk confusion later. A thorough review of the discharge summary helps you stay prepared and ensures the patient receives seamless care.

2. Clarify Roles in Follow-Up Care

Clear communication between the surgeon and the referring veterinarian is crucial to avoid confusion, especially regarding follow-up tasks. It's important to know who is responsible for each part of post-surgical care, such as suture removal, bandage changes, recheck exams, and imaging. If these roles aren't clearly defined, tasks can be missed or repeated unnecessarily.

Clients also need to know exactly who to contact for each concern. For instance, if there is swelling at the incision site, should they call you or the surgeon? If they need a bandage change over the weekend, who is available? Confirming this early prevents last-minute calls and frustration for both the veterinary team and the pet owner.

Before the patient leaves the specialty hospital, ensure that you and the surgeon agree on the follow-up schedule and responsibilities. This shared understanding ensures the client receives clear instructions and the pet continues healing without delays or missteps.

3. Coordinate Care Plans with the Specialist

After surgery, ongoing care often involves physical therapy, pain management, and follow-up imaging. To keep the patient on track, the referring veterinarian and specialist need to stay aligned. If the rehab plan changes or a medication needs adjustment, both teams should be informed to ensure consistent care.

If you're unsure about a medication dose, rehab timeline, or when to schedule radiographs, reach out to the specialist. A quick phone call or email can prevent mistakes and give the client confidence in the care plan. Coordination is especially important when complications arise, such as unexpected lameness, swelling, or signs of infection.

For example, if a dog recovering from TPLO starts limping again, you’ll need to know whether this is expected or if the surgeon wants to recheck the implant. Or if a bandage slips too soon, asking the specialist about the next steps ensures proper wound protection. Ongoing communication helps the patient heal without delays or setbacks.

4. Provide Written Discharge Instructions

Even when the specialist provides detailed discharge instructions, referring veterinarians often need to reinforce or adjust them during follow-up visits. Clients may forget or misunderstand what they were told at the surgical center, especially if they were stressed or overwhelmed on discharge day.

That's why it's helpful to provide your own written instructions during follow-up care. These should be simple, clear, and easy for the client to follow. Focus on key points like medication schedules, activity restrictions, wound care, and signs that need urgent attention. Avoid using medical jargon—clients appreciate straightforward, step-by-step guidance.

You can give these instructions as printed handouts or digital summaries sent by email or text. This makes it easy for pet owners to refer back later and share the information with other caregivers at home. Reinforcing care this way helps prevent mistakes and improves the chances of a smooth recovery. Consistent communication builds trust and keeps everyone on the same page.

5. Schedule Follow-Up Appointments

Follow-up appointments should be scheduled based on the type of surgery and the pet’s condition. For orthopedic surgeries like TPLO, rechecks are often set at 2 weeks (for checking the incision and removing sutures), 6–8 weeks (for X-rays), and possibly 12 weeks for a final evaluation. Soft tissue surgeries might need fewer visits but still require close monitoring.

During each visit, examine the incision site, check for swelling or pain, review mobility, and ensure the pet is healing as expected. If X-rays or lab work are needed, confirm the timing based on the surgeon’s notes.

Consistent scheduling helps track progress and catch complications early. Clearly document each visit so both you and the specialist can follow the case. A well-planned follow-up schedule supports better outcomes and keeps care organized for both the client and the team.

6. Monitor for Complications

Post-surgical complications can happen even with the best care. As the referring veterinarian, you play a crucial role in spotting early signs during follow-up visits. Common issues include infection, swelling, bruising, wound reopening, fluid buildup, or implant-related problems in orthopedic cases. Subtle signs like increased licking, reduced appetite, stiffness, or favoring a limb can indicate early trouble.

During exams, check the incision site for redness, discharge, or warmth. Ask the owner about any behavior changes or difficulties at home, such as reluctance to walk or sudden vocalizing. Clearly record all findings, including any measurements of swelling or temperature if present.

If something seems off, notify the specialist immediately. Quick updates help prevent small issues from becoming serious. It's also helpful to train your team—especially veterinary nurses or techs—to observe and report early signs during bandage changes, laser therapy, or rehab sessions. A trained team with keen observation skills can catch complications early, giving the patient the best chance for a full recovery.

7. Know When to Re-Refer

Not all post-op concerns can be handled in a general practice. Some situations require immediate re-referral to the surgical team. Knowing when to make that call is crucial for the patient’s safety. Clear warning signs include implant failure (like sudden lameness or bone instability), wound reopening, or infections that don't respond to prescribed antibiotics.

Other signs include severe pain despite medication, drainage from the incision after the normal healing period, or unexpected changes seen on follow-up X-rays. These cases often need surgical reassessment or advanced diagnostics not available in general practice.

When re-referring, contact the surgeon directly and explain your findings with clear, concise details. Inform the client that this is a precaution to ensure the best outcome, not a sign of failure. Use firm but calm language to convey urgency without causing panic. Fast, clear communication between all parties helps the patient get the care they need—without delays that could worsen the condition.

8. Discuss Long-Term Prognosis and Lifestyle Modifications

As the patient recovers, your role shifts to guiding the client on long-term care. It's important to set realistic expectations about recovery and what life will be like after surgery. Many pets, especially those who have had orthopedic procedures, need ongoing joint support, weight management, and activity adjustments to stay healthy.

Discuss with the client the importance of maintaining a healthy diet to prevent excess weight, which can stress healing joints. Recommend joint supplements or prescription diets if necessary. Controlled exercise, short leash walks, and possibly physical therapy can support long-term function.

This is also a great opportunity to build a lasting relationship with the client. Regular check-ins for mobility assessments or arthritis care help you stay involved and support the pet's quality of life. Educating owners on long-term needs ensures the surgery's benefits last well beyond the healing period and highlights the value of continued veterinary care.

9. Understand Client Expectations for Follow-Up Communication

Clients often feel anxious after their pet has surgery and expect follow-up contact soon after discharge. Even if the specialist has given detailed instructions, hearing from their primary vet reassures them that their pet is being cared for every step of the way.

Try to check in within 24–48 hours after the procedure, using the client's preferred communication method—phone, text, or email. A quick message asking how the pet is doing, if medications are going well, or if they have any questions can greatly enhance client trust and satisfaction.

Some clients may want more frequent updates, especially if their pet has a complicated recovery. Ensure your team knows how to manage follow-up calls and alert a vet to review any issues. Being proactive shows the client you’re involved, boosts compliance with post-op care, and strengthens your long-term relationship with both the pet and the owner.

10. Address Owner Concerns Promptly

After surgery, pet owners often feel unsure or worried about what’s normal during recovery. Being available and responsive builds trust and helps prevent small concerns from becoming major problems. Encourage clients to contact you if they notice anything unusual, like minor swelling, changes in behavior, or questions about medications.

Responding quickly, even to small concerns, can lead to early intervention. For example, if an owner calls about mild redness around the incision, you can assess whether it’s part of normal healing or an early sign of infection. Acting early may prevent the need for antibiotics or a return to surgery.

Let clients know there are no “silly questions” and that you’d rather hear from them early than too late. This openness helps them feel supported and keeps the patient safer. A timely response shows professionalism, builds strong client relationships, and plays a key role in successful post-op care.

11. Ensure Clear Post-Operative Communication

Strong post-operative communication is the key to effective follow-up care. Whether reviewing discharge notes, clarifying roles, or addressing concerns, clear and consistent messaging helps both the client and the surgical team stay on the same page. Empathy is important too—owners often feel worried, so using simple and kind language makes a big difference.

To make this process smoother, consider using templates for follow-up instructions, client handouts, and internal notes. Standard operating procedures (SOPs) and regular team training can ensure that everyone—from veterinarians to technicians—communicates in the same way. This reduces errors, improves efficiency, and ensures every patient receives the same high level of care.

When communication is clear, timely, and considerate, clients feel supported, the surgical team stays informed, and pets heal better. Developing a consistent strategy helps your practice remain organized and trusted throughout every stage of the post-op process.

Conclusion

Post-surgical care doesn't end in the operating room—it continues through every follow-up visit, call, and check-in. As a referring veterinarian, your role is crucial in helping pets recover safely and completely. By reviewing discharge summaries, clarifying responsibilities, monitoring for complications, and staying in close contact with the surgical team, you create a smooth and supportive recovery path.

Clear communication, consistent scheduling, and early action on red flags all help prevent setbacks. Supporting the client with written instructions and encouraging open questions builds trust and improves compliance. When everyone—from the surgeon to the referring vet to the client—is on the same page, the outcome is almost always better.

Strong follow-up care isn't just good medicine—it's essential for long-term success. By working proactively and collaboratively, you ensure each patient has the best possible chance for a full and healthy recovery.

FAQs

What is the role of a referring vet after surgery?

A referring vet helps manage the pet’s recovery after surgery. This includes monitoring healing, giving medications, handling follow-ups, and staying in touch with the surgeon. Clear communication ensures a smooth transition from specialist to local care.

How soon should a follow-up visit be scheduled?

Follow-up visits usually begin 10–14 days after surgery for incision checks and suture removal. More complex cases, like orthopedic surgeries, may need additional visits at 6–8 weeks for imaging and rehab adjustments.

What are common post-surgical complications to watch for?

Common issues include swelling, infection, wound breakdown, limping, or implant problems. Subtle signs like licking, stiffness, or loss of appetite may also point to early complications and should be addressed quickly.

When should a case be re-referred to the surgeon?

If there are signs of implant failure, deep infection, or non-healing wounds, the case should be sent back to the surgeon. Immediate communication helps avoid delays in treatment and supports better outcomes.

How can clinics improve post-op communication?

Use templates, SOPs, and regular team training to standardize follow-up care. Clear instructions, empathy, and quick responses to client concerns build trust and reduce errors.

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